Shipping and Exchange Policy

Last updated: November 27, 2025

Full Shipping and Exchange Policy

For complete shipping and exchange terms, please visit our official policy page:

View Full Shipping Policy

Digital Product Delivery

StorySeeds is a digital service. There is no physical shipping involved. All features and content are delivered electronically through our web and mobile applications.

Instant Access

Upon successful payment and account creation, you will receive immediate access to:

  • Web application at app.storyseeds.art
  • All subscription features based on your plan
  • Story creation and comic generation tools
  • Your storyteller profiles and created content

Processing Time

Story processing times vary based on:

  • Length of audio recording
  • Complexity of the story
  • Current system load

Most stories are processed within 5-15 minutes. You can track processing status in real-time through your account.

Content Availability

All your created stories remain accessible as long as:

  • Your subscription is active
  • You have not deleted the content
  • You comply with our Terms of Service

Data Export

You can download and export your story content at any time through your account settings. This includes:

  • Original audio recordings
  • Generated comic images
  • Story transcriptions
  • Metadata and metrics

Future Physical Products

We are planning to offer physical printed comic books in the future. When available, shipping policies for physical products will be updated on this page and our linked policy documents.

Contact Us

If you have questions about content delivery or access issues, please contact us at hello@storyseeds.art